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Class Schedule

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Start Date End Date Location Class Number  
10/14/10 10/15/10 Rowlett ,TX USA EU WWW009 53 [register] [details]
10/28/10 10/29/10 El Paso ,TX USA EU WWW009 44 [register] [details]
11/22/10 11/23/10 Bryan ,TX USA EU WWW009 55 [register] [details]
11/23/10 11/24/10 Rosenberg ,TX USA EU WWW009 56 [register] [details]
7/14/11 7/15/11 Temple ,TX USA EU WWW009 52 [register] [details]
This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division to get the latest schedule.

Course Description


WWW009 - Customer Service Inspector - 10.00 Hours

Prerequisites

While there are no prerequisites to attend the Customer Service Inspector course, there are prerequisites for taking the Customer Service Inspector’s exam to obtain the CSI license

These Qualifications are:

  • Have a High School Diploma or Equivalent Certificate
  • Complete an approved Customer Service Inspector training course
  • Pass an Examination
  • Work at Least Two Years in an Approved Area

    Approved areas include, but are not limited to:

  • Operation or maintenance of a public drinking water treatment
  • Operation or maintenance of a public drinking water distribution system
  • Building or Construction Inspections

    An Individual may substitute one year of required experience with: 1 Year of College Credit (32 Semester Hours)

    or

    An additional 20 Hours of Approved Training

    Description

    Please check the class times with Customer Care. Class times may vary with location.

    This 10-hour course is primarily designed to provide the necessary training for individuals who have met the Texas Commission on Environmental Quality requirements and wish to obtain a Customer Service Inspector license. The holder of the Customer Service Inspector license may perform a Customer Service Inspection, (CSI), as outlined by the rules and regulations as provided by the TCEQ. Other licensed individuals may also receive valuable information relating to their fields. TEEX is authorized by IACET to offer 1 CEUs for this program.

    Completion of this course provides:

    • 10 hours of continuing education credit for licensed Backflow Prevention Assembly Tester (BPAT)
    • 10 hours of continuing education credit for licensed Customer Service Inspector (CSI)

    Topics

  • Federal State and Local Laws and Rules
  • Definitions
  • Methods of Backflow Prevention
  • Hydraulic Principles
  • Cross-connection Control
  • Lead Requirements
  • Customer Service Inspections
  • Record Keeping

    Audience

    • Individuals holding a CSI license
    • Individuals holding a BPAT license.
    • Individuals holding a Water Operator license
    • Individuals wishing to obtain a Plumbing Inspector license
    • Anyone interested in Customer Service Inspection

      Other Information

      NOTE: Law Enforcement Officers please remember to provide us your PID number so we can ensure that you get TCLEOSE credit.

      Price
      Please click on "details" above for individual class pricing.

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